Payment Policy

Secure, Transparent, and Convenient Payment Solutions

Last Updated: July 21, 2025

Payment Methods

We offer a variety of secure payment options to make purchasing your professional tools and equipment as convenient as possible. All payments are processed securely and in compliance with UK financial regulations.

🔒 Secure Payment Processing

All payments are processed through secure, PCI DSS compliant payment gateways. Your financial information is protected with industry-standard encryption and security measures.

Accepted Payment Methods

💳 Credit & Debit Cards

We accept all major credit and debit cards for secure online payments:

  • Visa (Credit & Debit)
  • Mastercard (Credit & Debit)
  • American Express
  • Maestro
  • Discover

All card payments are processed securely through our payment gateway.

🏦 Bank Transfer

For business customers and large orders, we accept bank transfers:

  • BACS (Bankers’ Automated Clearing Services)
  • CHAPS (Clearing House Automated Payment System)
  • Faster Payments
  • SEPA (for EU customers)

Bank transfer details provided upon order confirmation.

📱 Digital Wallets

For added convenience, we accept popular digital wallet payments:

  • Apple Pay
  • Google Pay
  • PayPal
  • Samsung Pay

Fast, secure, and contactless payment options.

💼 Business Accounts

For business customers, we offer flexible payment terms:

  • Net 30 payment terms
  • Invoice-based payments
  • Bulk order discounts
  • Trade account facilities

Contact us to set up a business account.

Payment Security

🔐 Security Measures

Your security is our top priority. We implement multiple layers of protection to ensure your payment information remains safe and secure.

SSL Encryption

All data transmitted is encrypted using 256-bit SSL technology

PCI DSS Compliance

We meet the highest security standards for payment processing

Fraud Protection

Advanced fraud detection systems monitor all transactions

Secure Storage

Payment data is never stored on our servers

We work with trusted payment processors who maintain the highest security standards in the industry. Your payment information is protected at every step of the transaction process.

Payment Process

How Payments Work

Our payment process is designed to be simple, secure, and transparent. Here’s how it works:

1. Order Placement

Select your professional tools and equipment, add to cart, and proceed to checkout

2. Payment Selection

Choose your preferred payment method from our secure options

3. Secure Processing

Your payment is processed securely through our payment gateway

4. Order Confirmation

Receive immediate confirmation and order details via email

5. Order Processing

Your order is processed and prepared for shipping within 1-2 business days

6. Delivery

Your tools and equipment are delivered to your address within 2-4 days

The entire process is designed to be efficient and secure, ensuring you receive your professional tools and equipment quickly and safely.

Pricing & Currency

Pricing Information

All prices on our website are clearly displayed and include all applicable taxes and fees.

Currency

All prices are displayed in British Pounds Sterling (GBP)

VAT

Prices include 20% VAT where applicable

Shipping

Free shipping on all UK orders

No Hidden Fees

Transparent pricing with no surprise charges

We believe in transparent pricing. The price you see is the price you pay, with no hidden fees or unexpected charges.

Payment Issues & Support

Common Payment Issues

If you encounter any issues with payment processing, we’re here to help. Here are some common issues and solutions:

Payment Declined

If your payment is declined, please check that your card details are correct and that you have sufficient funds. You may also need to contact your bank to authorize the transaction.

Duplicate Charges

If you notice duplicate charges, please contact us immediately. We’ll investigate and resolve any billing issues promptly.

Payment Processing Delays

Some payment methods may take longer to process. Bank transfers typically take 1-3 business days to clear.

Refund Processing

Refunds are processed within 5-10 business days and will be credited back to your original payment method.

Need Help?

If you’re experiencing payment issues, our customer support team is here to help. Contact us at Contact@omercatus.com or call +19092205335 during business hours.

Legal & Compliance

Regulatory Compliance

Our payment practices comply with all relevant UK and EU regulations, ensuring your rights are protected.

Consumer Rights Act 2015

Full compliance with UK consumer protection laws

Payment Services Regulations

Compliance with PSD2 and UK payment regulations

Data Protection

GDPR compliance for all payment data processing

Financial Conduct

Adherence to FCA guidelines for financial services

We maintain the highest standards of compliance to ensure your payment security and protect your consumer rights.

Questions About Payments?

Our payment support team is here to help with any questions or concerns about payment methods, security, or processing.

Payment Support

Email: Contact@omercatus.com

Phone: +19092205335

Hours: Mon-Fri, 9:00–18:00 GMT

Business Address

140 Tottenham Court Road

London W1T 7NE

United Kingdom