Track Your Order
Real-Time Order Tracking & Status Updates
Stay Updated on Your Professional Tools & Equipment
Order Tracking
Track your professional tools and equipment order in real-time. Enter your order number or tracking number below to get detailed status updates and delivery information.
📦 Track Your Order
Get real-time updates on your order status, delivery progress, and estimated arrival time. Our tracking system provides detailed information at every step of your order journey.
Track Your Order
Order Tracking Form
Enter your order details below to track your professional tools and equipment. You can track using your order number, tracking number, or email address.
📋 What You’ll See
- Current order status and progress
- Estimated delivery date and time
- Real-time tracking updates
- Delivery address and contact information
- Order details and item list
Order Status Guide
Understanding Your Order Status
Our order tracking system provides detailed status updates at every stage of your order journey. Here’s what each status means:
📝 Order Confirmed
Your order has been received and confirmed. Payment has been processed successfully.
Next: Order processing begins
⚙️ Processing
Your order is being prepared for shipment. Items are being picked, packed, and quality checked.
Timeline: 1-2 business days
📦 Shipped
Your order has been shipped and is on its way to you. Tracking number provided.
Timeline: 2-4 business days
🚚 Out for Delivery
Your order is with the delivery driver and will be delivered today.
Estimated: Same day delivery
✅ Delivered
Your order has been successfully delivered to your specified address.
Next: Enjoy your new tools!
⚠️ On Hold
Your order is temporarily on hold. This may be due to stock availability or payment verification.
Action: Contact us for assistance
Each status update includes detailed information about what’s happening with your order and what to expect next.
Delivery Information
Delivery Timeline & Information
Understanding our delivery process helps you know exactly when to expect your professional tools and equipment.
📅 Processing Time
1-2 business days
Orders placed before 2 PM processed same day
🚚 Delivery Time
2-4 business days
Free UK delivery on all orders
📦 Total Timeline
3-6 business days
From order to delivery
🌍 Delivery Area
UK Mainland Only
Free shipping included
📋 Delivery Details
- Signature required for orders over £100
- Delivery attempts made during business hours
- Leave with neighbor option available
- Safe place delivery for smaller items
- Real-time delivery notifications
Tracking Features
📱 Real-Time Updates
- Live order status tracking
- Email notifications at each stage
- SMS delivery updates
- Estimated delivery time updates
- Delivery confirmation alerts
🗺️ Delivery Tracking
- GPS delivery vehicle tracking
- Delivery route optimization
- Real-time location updates
- Delivery window notifications
- Contactless delivery options
📊 Order History
- Complete order timeline
- Previous order tracking
- Order status history
- Delivery confirmation records
- Invoice and receipt access
🔔 Smart Notifications
- Customizable notification preferences
- Delivery day reminders
- Status change alerts
- Delivery window notifications
- Post-delivery feedback requests
Frequently Asked Questions
Common Tracking Questions
How do I find my order number?
Your order number is provided in the confirmation email sent when you placed your order. It typically starts with “OM-” followed by numbers.
When will I receive my tracking number?
Tracking numbers are provided once your order is shipped, typically within 1-2 business days of placing your order.
Can I change my delivery address?
Address changes can be made if your order hasn’t been shipped yet. Contact us immediately if you need to update your delivery address.
What if I’m not home for delivery?
Our delivery partners will attempt delivery and may leave your package with a neighbor or in a safe place. You’ll receive a delivery notification.
How accurate are delivery estimates?
Our delivery estimates are based on current processing times and delivery routes. While we strive for accuracy, external factors may occasionally affect delivery times.
Need Help?
Order Support
If you’re having trouble tracking your order or need assistance with delivery, our customer support team is here to help.
Support Information
Email:
Contact@omercatus.com
Phone:
+19092205335
Hours:
Mon-Fri, 9:00–18:00 GMT
Response Time:
Within 24 hours
Track Your Professional Tools
Stay informed about your order status and delivery progress with our advanced tracking system.Business Address
140 Tottenham Court Road
London W1T 7NE
United Kingdom