Shipping Policy
Professional Tools & Equipment Delivery Across the UK
Last Updated: July 20, 2025
UK Shipping Overview
At Omercatus, we specialize in delivering professional tools, equipment, machinery, and construction supplies across the United Kingdom. Our comprehensive shipping service ensures your power tools, hand tools, and industrial equipment reach you quickly and securely. We are committed to providing a seamless shopping experience from purchase to delivery.
Free UK Shipping
Enjoy complimentary express delivery on all orders across the entire United Kingdom. No minimum purchase required – free shipping on every eligible item including power tools, machinery, and construction supplies.
Fast Processing
Orders are meticulously processed and dispatched within 1-2 business days from the moment your purchase is confirmed, ensuring minimal waiting time for your tools and equipment.
Quick Delivery
Expect your delivery within 2-4 business days after processing. Most customers receive their tools and equipment within a total of 3-6 business days from order placement.
Product Coverage & Delivery Details
Professional Tools & Equipment
We ship all categories of professional tools and equipment including:
- Power tools (drills, saws, impact drivers)
- Hand tools (wrenches, hammers, screwdrivers)
- Construction equipment and machinery
- Industrial supplies and accessories
- Professional cordless systems and combo kits
- Automotive tools and equipment
UK Shipping Only
Omercatus currently provides shipping services exclusively within the United Kingdom. We do not offer international shipping at this time.
Tracking Your Order
Once your order is dispatched, you will receive a confirmation email containing a tracking number. You can use this number to monitor the progress of your delivery online through our tracking system.
Delivery Attempts
Our courier partners will make multiple attempts to deliver your package. If delivery is unsuccessful, a notice will be left with instructions for redelivery or collection.
Peak Season Delivery
During peak seasons or public holidays, delivery times may be slightly extended. We appreciate your understanding and encourage you to place orders in advance during these periods.
Delivery Guidelines & Requirements
Address Accuracy
Please ensure your delivery address is accurate and complete. Include any necessary access codes, building names, or specific delivery instructions to avoid delivery delays.
Business Address Delivery
For high-value tools and equipment, we recommend delivery to business addresses where possible. This ensures secure delivery and proper handling of professional equipment.
Signature Requirements
Most deliveries require a signature upon receipt. For high-value tools and equipment, photo ID may be required. Please ensure someone is available to accept delivery.
Special Instructions
If you have specific delivery requirements (e.g., delivery to reception, access codes, preferred delivery times), please include these in your order notes or contact us directly.
Returns & Exchanges Shipping
Return Shipping Policy
For returns and exchanges, customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect. Please ensure all tools and equipment are properly packaged for return shipping to prevent damage during transit.
Faulty Equipment Returns
If you receive faulty or damaged tools or equipment, we will cover the return shipping costs. Please contact our customer service team immediately to arrange a return and replacement.
Return Process
To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization and shipping instructions. For detailed information, please refer to our Returns & Refunds Policy.
Contact Our Support Team
Our dedicated customer service team is here to assist you with any questions regarding your order’s shipping or delivery. We are committed to providing you with the best possible support for all your tool and equipment needs.
Business Address
Our UK headquarters
140 Tottenham Court Road, London W1T 7NE, United Kingdom
Business Hours: Mon-Fri, 9:00–18:00 GMT