Contact Us
Get in Touch with Our Professional Tools & Equipment Team
Expert Support for All Your Professional Tool Needs
We’re Here to Help
Our dedicated team of professionals is ready to assist you with all your tool and equipment needs. Whether you need technical advice, product recommendations, or support with your order, we’re here to help.
💬 Expert Support Available
Our team specializes in professional tools, equipment, and construction supplies. We provide expert advice on product selection, technical specifications, and application recommendations.
Contact Information
📧 Email Support
For general inquiries, product questions, and support
Response within 24 hours
📞 Phone Support
For urgent inquiries and technical support
Available during business hours
🏢 Business Address
Our UK headquarters
140 Tottenham Court Road, London W1T 7NE, United Kingdom
By appointment only
Send Us a Message
Contact Form
Fill out the form below and we’ll get back to you as soon as possible. Our team is ready to help with any questions about our professional tools and equipment.
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We typically respond to form submissions within 24 hours during business days.
Business Hours
Customer Support Hours
Our customer support team is available during the following hours:
Monday – Friday
9:00 AM – 6:00 PM GMT
Full support available
Saturday
10:00 AM – 4:00 PM GMT
Limited support
Sunday
Closed
Email support only
For urgent matters outside business hours, please send us an email and we’ll respond as soon as possible during the next business day.
How We Can Help You
🛠️ Product Support
- Technical specifications and product comparisons
- Tool selection advice for specific applications
- Compatibility and accessory recommendations
- Warranty and service information
- Product availability and lead times
📦 Order Support
- Order status and tracking information
- Shipping and delivery inquiries
- Returns and refunds assistance
- Payment and billing support
- Account and login help
💼 Business Services
- Bulk order and wholesale inquiries
- Contractor and business accounts
- Custom tool configurations
- Project-specific equipment packages
- Trade pricing and volume discounts
🔧 Technical Support
- Tool operation and safety guidance
- Maintenance and care instructions
- Troubleshooting and repair advice
- Safety equipment recommendations
- Training and certification resources
Frequently Asked Questions
Common Questions
How long does shipping take?
Orders are processed in 1-2 days and delivered in 2-4 days, so customers receive orders in 3-6 days total. Shipping is free for all UK orders.
Do you ship internationally?
Currently, we only ship within the UK. We do not offer international shipping services.
What is your return policy?
We offer a 30-day return policy for most items. Please refer to our Returns & Refunds Policy for complete details and exclusions.
Can I get technical advice on tools?
Absolutely! Our team includes tool specialists who can provide expert advice on product selection, specifications, and applications.
Do you offer business accounts?
Yes, we offer business accounts for contractors, tradespeople, and companies. Contact us for information about trade pricing and volume discounts.
Get in Touch
Ready to Help
Our team is ready to assist you with any questions about our professional tools and equipment. Whether you need product advice, order support, or technical assistance, we’re here to help.
We typically respond to emails within 24 hours and phone calls during business hours.
Visit Our Showroom
Experience our professional tools and equipment in person at our London showroom.
Showroom Address
140 Tottenham Court Road
London W1T 7NE
United Kingdom
By appointment only
Showroom Hours
Monday – Friday: 9:00 AM – 6:00 PM GMT
Saturday: 10:00 AM – 4:00 PM GMT
Sunday: Closed
Please call ahead to schedule your visit
Find Us
Our Location
Visit our showroom in the heart of London to see our professional tools and equipment in person. We’re conveniently located on Tottenham Court Road with excellent transport links.